Altmed Telehealth Smoking Cessation Service

At Altmed, we understand that quitting smoking is one of the most challenging — and most important — decisions a person can make for their health. Tobacco use remains the leading preventable cause of death worldwide, and despite decades of public health campaigns, millions of Australians still struggle with nicotine dependence. That’s why we’ve built a next-generation telehealth platform focused on personalised, evidence-based smoking cessation support — combining clinical expertise, convenience, and compassion to help more people succeed in their quit journey.

A Modern, Regulated Approach to Quitting Smoking

Altmed’s smoking cessation service is part of our broader mission to deliver accessible, high-quality healthcare using digital innovation. We operate as a fully compliant telehealth clinic under Australian health regulations, providing patients with timely access to qualified medical professionals who specialise in nicotine dependence treatment. Our service is delivered entirely via telehealth — meaning no travel, no waiting rooms, and full discretion — without compromising on safety or clinical integrity.

Each consultation is conducted by a registered Australian doctor or nurse practitioner trained in addiction medicine, pharmacotherapy, and behavioural support. Our care model aligns with the Royal Australian College of General Practitioners (RACGP) guidelines for smoking cessation, as well as TGA requirements for prescribing nicotine-containing therapies.

Why Choose Altmed?

1. Evidence-Based Support
We offer tailored treatment plans that reflect the latest research in smoking cessation. Our clinicians take a holistic view of each patient’s history, current smoking behaviour, psychological readiness, and previous quit attempts to formulate a strategy that’s more likely to succeed. Treatments may include:

• Prescription medications (e.g., varenicline, bupropion)
• Nicotine replacement therapy (NRT)
• Prescription nicotine vaping products (when clinically appropriate)
• Behavioural counselling and ongoing follow-up support

All treatment options are delivered in accordance with TGA and AHPRA guidelines. Our platform is designed to provide the right intervention at the right time — reducing friction, delays, and confusion for patients who are ready to quit.

2. Rapid Access to Clinicians
Patients can book an appointment within 24-48 hours and often consult with a practitioner on the same day. Our secure telehealth portal allows for streamlined intake, digital consent, and efficient prescribing workflows, including e-scripts sent directly to partner pharmacies or delivered to the patient’s door.

3. Personalised Quit Plans
Quitting smoking isn’t one-size-fits-all. Our practitioners work closely with each patient to identify their triggers, barriers, and motivators — then build a tailored plan around these insights. Whether it’s addressing morning cravings, managing stress without cigarettes, or selecting the most appropriate pharmaceutical support, we provide clinical tools that adapt to the patient’s lifestyle and preferences.

4. Access to Prescription Nicotine Vaping (When Appropriate)
For patients who have tried other methods and remain highly dependent on nicotine, our service offers regulated access to prescription nicotine vaping products — a newer cessation pathway that has shown promise for some smokers under clinical supervision. We adhere strictly to the TGA’s prescribing rules and ensure that all nicotine vaping products are obtained via legal, approved supply chains.

5. Confidential, Non-Judgmental Care
Addiction is complex. Our clinicians understand the psychological toll that comes with repeated quit attempts and the stigma often associated with smoking. We foster a compassionate environment where patients feel supported, not judged — and where their medical history and privacy are treated with the utmost confidentiality.

Who Is This Service For?

Altmed’s smoking cessation service is designed for adult Australians (18+) who are current tobacco smokers or nicotine users and are seeking medical support to quit. This includes:

• Individuals who have tried and failed to quit using over-the-counter products
• Patients who prefer clinical guidance and structured quit plans
• Long-term smokers facing health risks such as COPD, heart disease, or cancer
• Those exploring prescription-only nicotine vaping options under TGA rules
• Patients in regional or remote areas with limited access to in-person clinics

Whether you smoke ten cigarettes a week or a pack a day, you deserve evidence-based support tailored to your individual journey.

What to Expect

Step 1: Online Assessment
Patients complete a short online questionnaire outlining their smoking history, current nicotine use, and any relevant medical conditions. This helps our clinicians prepare for the consultation and ensures we meet any clinical and regulatory screening obligations.

Step 2: Telehealth Consultation
The consultation is conducted securely via video call or phone. During this session, our clinician discusses the patient’s goals, previous quit attempts, mental health considerations, and medication options. If treatment is appropriate, a prescription is issued — either as an e-script to a preferred pharmacy or delivered directly.

Step 3: Ongoing Support
Depending on the quit plan, patients may be eligible for follow-up consultations to adjust medications, manage side effects, or track progress. We also provide access to tools like quit tracking apps, behavioural coaching content, and optional referrals to allied health services where needed.

Step 4: Successful Cessation
Success doesn’t always happen on the first try. That’s why Altmed remains available for continued support. We focus on long-term outcomes — helping patients gradually reduce dependence, prevent relapse, and improve their overall health.

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